Contact Us
Have a question about one of our sweepstakes casino reviews, spotted something that needs updating, or want to share your experience with a platform we cover? We welcome messages from readers and aim to respond to every enquiry promptly.
How to Reach Us
The quickest way to get in touch is by email. Send your message to [email protected] and a member of the editorial team will get back to you. We aim to respond to all enquiries within 48 business hours.
Before reaching out, it may be worth checking our About Us page — it explains who we are, how we research and rank sweepstakes casinos, and what our editorial standards look like. Many common questions are answered there.
What You Can Write to Us About
We are happy to hear from readers on a wide range of topics. Common reasons people get in touch include:
- Review accuracy: If you believe information about a specific sweepstakes casino — such as eligible states, welcome offers, or redemption terms — is out of date or incorrect, let us know. Keeping our coverage accurate is a priority.
- Reader experiences: If you have used one of the platforms we cover and want to share something useful — positive or negative — your insight helps us give a fuller picture to other readers.
- New platforms: Spotted a sweepstakes or social casino that isn't in our coverage yet? Send us the details and we'll take a look.
- General questions: Questions about the sweepstakes model, how dual-currency platforms work, or anything else covered on this site.
- Editorial or business enquiries: For partnership or advertising-related questions, please use the same email address and mark your subject line accordingly.
What We Are Not Able to Help With
We are an independent comparison and review site — we are not affiliated with any of the platforms we cover, and we do not have access to player accounts, transaction records, or support queues at individual casinos. If you have an account issue, a pending redemption, or a dispute with a specific sweepstakes casino, please contact that platform's customer support team directly.
We are also not in a position to offer legal advice. If you have questions about whether a particular sweepstakes casino is available in your state, or about your tax obligations on redeemed prizes, we recommend consulting official state guidance or a qualified professional.
For information about playing responsibly, visit our Responsible Gambling page, which outlines the tools and resources available to players who want to stay in control.
Feedback on Our Reviews
Our editorial team researches and verifies the sweepstakes casino information on this site on an ongoing basis, but the landscape moves quickly — platforms update their offers, adjust eligible states, and change redemption terms regularly. Reader feedback is one of the ways we keep our coverage current.
If you have used one of the platforms listed here and your experience differed from what we describe, we want to know. We cannot promise to update every page immediately, but every message is read and taken into account when we next review that listing.
You can also review our Terms and Conditions for a full explanation of how this site operates, including how commercial relationships with operators are disclosed and how those relationships do not determine editorial rankings.
Response Times
| Enquiry type | Expected response time |
|---|---|
| General reader questions | Within 48 business hours |
| Review accuracy or update requests | Within 48 business hours |
| Business and editorial enquiries | Within 3–5 business days |
We read every message, but volume means we are not always able to respond to every submission individually — particularly where a query is already addressed in our published content.
A Note on Our Independence
Social Casinos is an independent comparison site. Our reviews reflect our own research and editorial assessment of sweepstakes and social casino platforms available to US players. Some pages include offers from platforms with which we have a commercial relationship — we may earn a commission if you visit a platform through a link on this site. That relationship does not influence how platforms are ranked or what limitations we report. If you believe our coverage of any platform is misleading or factually wrong, we take that seriously — email us and explain what you've found.